Business Communication–I–F.Y.B.Com.–Semester–I

1. Concept of Communication

2. Impact of Technology Enabled Communication

3. Communication at Workplace

4. Business Ethics

5. Barriers to Communication

6. Listening

7. Theory of Business Letter Writing

8. Personnel Correspondence

9. Commercial Terms used in Business Communication

10. Paragraph Writing

Appendix – 1 to 5

Mumbai University Question Paper (Nov. 2016, March 2017, Nov. 2017, March 2018, Nov. 2018, March 2019)