Customer Relationship Mgmt - T.Y.BMS Sem V

Customer Relationship Management - T.Y.BMS Sem V
1. Introduction to Customer Relationship Management 
2. CRM Marketing Initiatives, Customer Service & Data Management 
3. CRM Strategy, Planning, Implementation & Evaluation 
4. CRM New Horizons 
Case Studies 
Objective Questions
More Information
Exam T.Y.B.M.S