Prod.&Total Qua.Mgt.–BMS–Sem–IV ( Zaveri)

Unit – I

1. Production and Operations Management

2. Production Systems 

3. Product Development Product Process & Design Classification

4. Facility Planning – Plant Location & Layout

5. Purchase Management

Unit – II

6. Materials Management (Importance, Concepts, Objectives and, Material Handling Systems)

7. Inventory Management

Unit – III

8. Basics of Productivity 

9. Models of Calculating Productivity 

10. Quality Management 

11. Total Quality Management 

12. Philosophies & Approaches of Management Gurus

13. Product and Service Quality Dimensions 

14. Characteristics of Quality 

15. Quality Assurance

16. Quality Circle 

17. Cause & Effect Analysis 

Unit – IV

18. Lean Thinking 

19. Kepner Tregoe Methodology of Problem Solving 

20. Six Sigma Features, Enablers, Goals, DMAIC / DMADV 

21. Taguchi’s Quality Engineering 

22. ISO (ISO 9000, ISO 1400, QS 9000) 

23. Malcom Baldrige National Quality Award 

24. Deming Application Prize and TQM Awards 

Mumbai University Question Paper March 2018 

Mumbai University Question Paper October 2018

Mumbai University Question Paper April 2019